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MEDIATION |
At the Conflict Resolution Center (CRC), we practice Transformative Mediation.
It is a process of alternative dispute resolution (ADR) in which one or more impartial mediators assist parties in having a conversation about their issues/conflicts.
Mediators help parties discuss their differences, increase their clarity and understanding of the situation, hear new information, listen to each other, identify choices and resources, and make decisions about their dispute.
Mediators work with parties in conflict to help them change the quality of their interactions from negative and destructive to positive and constructive.
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Mediators make no decisions for the parties and give no advice. Their role is not to judge or evaluate.
Our mediators respect the parties' abilities, needs, emotions and autonomy to make their own choices and decisions that best fit their situation.
At the end of the mediation the mediators can assist the parties in preparing a summary of their decisions, if the parties so desire.
Our staff of professional mediators and dedicated volunteer mediators can help you work through your conflict.
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Click on the following to learn more about Transformative Mediation.
or to learn about becoming a transformative mediator.
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What Transformative Mediation can do:
- Improve working and personal relationships by focusing on the needs and goals of each party and helping the parties see past their differences
- Facilitate an informal conversation between people in conflict where the mediators look for opportunities to help parties say what they need to say and hear what they need to hear
- Place all of the decision-making power in the hands of the parties; the parties discuss what is most important to them and determine their own solutions
- Decrease hostility between the parties and increase the parties’ long-term satisfaction with their interactions and any agreements reached at the mediation table
- Create a collaborative and trusting atmosphere between the parties where difficult and complex decisions can be made by the parties and not by a judge or jury
All mediation is voluntary and either party may choose to discontinue the process at any time. Any decisions made during a mediation are up to each party. All mediation at the CRC is strictly confidential; mediators and staff are bound by professional confidentiality standards. Confidentiality between the parties is determined by the parties at the mediation table.
Click here to learn more about the United States Postal Service's experience with Transformative Mediation.
Examples of Mediation Cases:
- Employment/Workplace conflicts
- Family conflicts - Divorce, child custody, parenting issues
- U.S. Postal Service
- Landlord-Tenant disputes
- Community/Neighborhood conflicts
- Estate and Will contests
- Elder Care Issues
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